Q: What does Hyundai's Warranty policy cover?

If you own a Hyundai vehicle, your Service Passport that accompanied your vehicle on purchase should be able to answer all of your queries. If not, please contact McCarroll's Hyundai.

Q: I need a Hyundai Owners Manual or Service Passport for a particular model. Can you help?

If you contact our part department on 9436 1048, they will be able to supply you with a replacement at a small cost.

Q: I have a technical question concerning a particular feature on a Hyundai vehicle. Where do I go?

Try searching our site first by looking in the new car pages under specifications and accessories. If you are unable to find your answers there, contact our sales department.

Q: Did you Know?

The word Hyundai means "modern" in Korean.
The Hyundai oval logo signifies two people linking their arms together.
Hyundai is building its own Formula One standard race track in Korea.

Q: What is Hyundai's Policy on Ethanol Fuel Usage?

Hyundai would like to update you about the Australian Government's introduction of Ethanol in fuel. Learn helpful facts on the issues as well as relevant information to keep your Hyundai motor vehicle in the
best condition.

Company position on LPG Conversion

Following the Government announcement on 14.8.2006 of rebates for cars fitted with LPG, there has been unprecedented interest from our customers on the subject. Customers should be advised to take all the below facts into account before making a decision to fit an aftermarket LPG conversion to a Hyundai vehicle.

Q: Does Hyundai offer cars powered by LPG?

Hyundai do not offer cars powered by LPG as original equipment in the Australian market, nor does Hyundai convert new or used models to run on this fuel.

Q: Would converting my Hyundai to LPG affect my warranty?

If a customer wishes to take advantage of the Government rebate, they must arrange to have the conversion done by a specialist conversion business. Any such conversion will not affect the vehicle warranty unless a component failure is caused by the conversion or if the component failure is part of the conversion. Hyundai cannot warrant third party workmanship or components.

Q: Would my Hyundai's fuel economy be affected?

Hyundai vehicles are calibrated to make the best use of available petroleum fuels (including E10). This ensures the car's driveability, economy and most importantly, emissions are optimised. This calibration is locked into the Engine Control Module and cannot be changed. These vehicles DO have the ability to adapt somewhat to most fuels used, however, LPG may lie outside this ability to adapt, so the onus would then be on the LPG fitter to ensure the car complies with all emission controls. Remember, at law, the final requirement to meet Government Emission Rules rests with the vehicle owner in the case of a modified vehicle.
Customers should be warned that the calorific value of LPG is different to petrol, and so a reduction in L/100kM can be expected. The lubricity of LPG is less than petrol (LPG is often described as ‘dry') and so the car should be driven on petrol periodically. Some modern LPG injection systems actually start the car on petrol and change over to gas when the engine is warm for this very reason.

Q: Would converting to LPG affect my Hyundai's driveability?

The ignition characteristics of LPG differ to those of petrol and therefore the amount of ignition advance required at varying RPMs and engine loads differs. This may cause driveability difficulties or pinging on engines without knock sensors. LPG combustion occurs at higher temperatures, so abnormal combustion can result in significant engine damage. On engines with knock sensors, a reduction in performance may be experienced.

Company position on Ethanol Fuel

Q: What is Ethanol?

Ethanol is made by fermenting and then distilling starch and sugar crops such as maize, sorghum, potatoes, wheat, sugar-cane, fruit and vegetable waste. The addition of ethanol increases the oxygen content in petroleum. It is sometimes referred to as 'Oxygenated Fuel'. Ethanol also raises the octane rating of fuel.

Q: Can my Hyundai / Which Hyundai's can run on Ethanol?

Hyundai vehicles equipped with Fuel Injection (petrol) manufactured after 31st October 2003 are equipped with fuel systems compatible with alcohol (Ethanol). These vehicles can operate on a maximum of 10% Ethanol / 90% unleaded petrol, however if drive-ability is affected, the use of 100% unleaded fuel is recommended. Ethanol blended fuel mixed at 10% is generally referred to as E10.Hyundai vehicles equipped with Fuel Injection (petrol) manufactured before October 2003 do not have fuel systems compatible with alcohol (Ethanol). If Ethanol is to be used in these vehicles, then a maximum of 10% Ethanol / 90% unleaded fuel (E10) can be used in conjunction with periodic use of a fuel corrosion inhibitor. (The Hyundai recommended inhibitor is available under part number AL009M0002)Hyundai vehicles equipped with carburettor fuel supply systems should not be run on Ethanol blended fuel of any ratio. This is due to both the incompatibility of the fuel lines with the moisture holding characteristics of Ethanol, and to the negative effect on vehicle performance due to the variation of vapour pressures between petrol and Ethanol.

Q: Can Ethanol damage my Hyundai?

Hyundai vehicles equipped with carburettor fuel supply systems should not be run on Ethanol blended fuel of any ratio. This is due to both the incompatibility of the fuel lines with the moisture holding characteristics of Ethanol, and to the negative effect on vehicle performance due to the variation of vapour pressures between petrol and Ethanol.Ethanol is hygroscopic, (attracts and holds moisture) and can therefore accelerate corrosion. The use of E10 (Ethanol blended fuel) may result in negative effects to cold starting, as well as engine drive-ability (‘smoothness') at light to medium engine load conditions. It will also result in reduced fuel economy.

Q: Will it affect my Warranty?

The use of Ethanol at E10 will not affect warranty simply by its use. However, failure caused by Ethanol such as corrosion of fuel injection due to Ethanol's' hygroscopic nature (attracts and holds moisture) will not be covered by warranty.

Q: Is my fuel economy affected?

Ethanol has less inherent ‘heat energy' than petrol, resulting in an increase in fuel consumption (approximately 3% ~ 8%) when blended at 10% with petrol. When mixed with petrol, the Reid Vapour Pressure (which directly effects cold starting performance) is affected. The octane rating of Ethanol is approximately 112 RON, and will raise the octane of the blended fuel. As Hyundai engines achieve best performance and economy with 95 RON fuel, no significant performance gains will be achieved at higher octane ratings.

Q: Is my Hyundai's performance affected?

The octane rating of Ethanol is approximately 112 RON, and will raise the octane of the blended fuel. As Hyundai engines achieve best performance and economy with 95 RON fuel, no significant performance gains will be achieved at higher octane ratings. The use of E10 (Ethanol blended fuel) may result in negative effects to cold starting, as well as engine drive-ability (‘smoothness') at light to medium engine load conditions. It will also result in reduced fuel economy.

Q: What are Hyundai's recommendations?

All Hyundai models manufactured after October 2003 are equipped with alcohol tolerant fuel system components. The use of Ethanol blended fuels in any Hyundai vehicles manufactured before October 2003 is not recommended. Hyundai Motor Company includes the following comments in the owner's handbook: "Gasohol (a mixture of 90% unleaded gasoline and 10% ethanol or grain alcohol) may be used in your Hyundai. However, if your engine develops drive ability problems, the use of 100% gasoline is recommended. Fuels with unspecified quantities of alcohol, or alcohols other than ethanol, should not be used. customers choose to run with up to E10, HMCA recommends that 1 in 5 tank fills is with 100% petrol.